Returns & Exchanges

At Chubbycable, we stand behind the durability of our products and offer a 30-day satisfaction guarantee for all electronics and charging accessories. If you are not completely satisfied with your purchase, we provide a streamlined process for hassle-free returns and exchanges.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Shipping Label

Once your request is approved, a prepaid shipping label and a Return Authorization form will be sent to your email for easy printing.

3

Package Securely

Place the items in their original packaging, including all cable ties and connectors, to ensure the product is protected during transit.

4

Receive Refund or Exchange

After our quality control team inspects the returned hardware, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing